FAQs

What payment methods do you accept?

We accept GCash, QRPH, bank transfer, and other available payment methods shown during checkout.

How long will it take to receive my order?

* Metro Manila: 1–3 business days

* Provincial areas: 3–7 business days

Can I customize a shirt, cap, or tote? 

Yes. Visit our Custom Prints page or email us with your design, quantity, and requirements.

Can I cancel my order? 

Orders may only be cancelled before they have been processed or shipped.

Do you accept returns or exchanges? 

Returns or exchanges are accepted only for defective or incorrect items. Please contact us within 7 days of receiving your order.

How can I contact you? 

You may reach us through email at craftsmanfootwear@gmail.com or message us on our official social media account. We usually respond within one business day.